Customer Point

 

Notice: The services of the Luceros Customer Point will be provided at the Luceros box office.

 

TRAM d’Alacant has a center at Luceros station where the following services, among others, can be performed or attended:

  • General information: Schedules, rates, routes and, in general, any type of information of interest.
     
  • Management of own cards: Registration, duplication, restoration, renovation of large family / single parent and reactivation of agreements.
     
  • Management of suggestions, claims and incidents for operations carried out in automatic machines.
     
  • Management and collection of supplements.
     
  • Exculpatory in case of train delays.
     
  • Questions on contactless cards.

Business hours

Weekdays from 7:30 a.m. to 2:30 p.m.